Quality Guarantee

Company addresses are subject to whopping rates of change: New openings, closures, takeovers, reorganizations, relocations and ongoing staff changes cause returns, i.e. undeliverable advertising mailings. This applies in particular to the very volatile sectors of the hotel, catering and food industries. Our specialization allows us a high update frequency: We carry out regular checks of deliverability, systematic comparisons against reference files as well as extensive research and updates. This allows us to significantly reduce the number of returns and to grant a generous reimbursement: For each return from the first usage of the addresses delivered by us – which you send us within 90 days as an Excel or CSV file with a postal note stating the reason for undeliverability – we will refund you 60 cents plus VAT. We refund 30 cents for physical or scanned returns. This is quality guarantee with value!